Privacy Policy
How Sedra Connections collects, uses, and protects your personal data.
Last updated: 3 January 2026
Sedra Connections ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website or services.
1. Who We Are
Sedra Connections is a UK-based introducer platform that connects potential buyers with trusted, RERA-licensed property agents in the United Arab Emirates.
Sedra Connections does not act as an estate agent, broker, or financial advisor. We introduce users to third-party professionals who provide property advice and services.
2. What Information We Collect
We only collect information that is necessary to operate our service.
Information you provide to us
When you use our forms or book a call, we may collect:
- First name and last name
- Email address
- Phone number
- Property preferences (such as budget range, location, or goals)
- Preferred contact time (if provided)
Information collected automatically
We may collect limited technical data such as:
- IP address
- Browser type
- Device information
This data is used only for security, analytics, and site performance.
3. How We Use Your Information
We use your information to:
- Contact you regarding your enquiry
- Match you with a suitable, RERA-licensed UAE property agent
- Arrange or confirm introductory calls
- Improve our website and services
- Comply with legal and regulatory obligations
We do not sell your personal data.
4. How We Store Your Data
Your data may be stored using trusted third-party services, including:
- Email delivery services (for confirmations and notifications)
- Secure cloud databases used for lead management
These services may include providers for email delivery, form handling, and secure data storage.
We take reasonable technical and organisational measures to protect your data against loss, misuse, or unauthorised access.
5. Sharing Your Information
We may share your information only with:
- RERA-licensed UAE property agents, for the purpose of responding to your enquiry
- Service providers who help us operate our platform (e.g. email or hosting providers)
We do not share your data with unrelated third parties for marketing purposes.
6. International Transfers
As our service involves UAE-based partners, your information may be shared outside the UK or EEA. Where this occurs, we take steps to ensure appropriate safeguards are in place.
7. Your Rights (UK / GDPR)
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Withdraw consent at any time
To exercise your rights, contact us using the details below.
8. Data Retention
We retain personal data only for as long as necessary to:
- Respond to enquiries
- Manage introductions
- Meet legal or regulatory requirements
Data that is no longer required is securely deleted.
9. Cookies
We may use essential cookies to ensure our website functions properly. Where required, we will request consent before using non-essential cookies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
Email: hello@sedraconnection.com
Website: https://sedraconnection.com